Quality Hotel Mermaid Waters, features 104 Club rooms and Junior Suites, well appointed spacious, air-conditioned rooms, many overlooking the pool or tropical gardens. Some suites with a spa bath are also available.

When you stay at the hotel we offer a range of facilities and services to make your stay a memorable one. These includes a complimentary shuttle service for all in-house guests to Pacific Fair, Broadbeach, Surfers Paradise and Robina Town Centre eight times daily.

Room Facilities

    All rooms are equipped with the following standard room facilities. A range of extra facilities are also available which are featured according to room types.

    • TV with Video on Demand
    • ISD/STD Direct Dial Telephones
    • Internet Broadband
    • Bar Fridge
    • Air Conditioning

    Guest Facilities

    • Free WiFi throughout the Hotel
    • Room service available
    • Wheelchair accessible
    • Secure on site parking
    • Laundry/dry cleaning service
    • Tour desk facility - transfer bookings to theme parks
    • Conference/Meeting facilties
    • BBQ facilities

    Reception Hours


    Room Types

    Studio Twin

    The Studio Twin features a two single beds and a roll-away bed. This room is comfortable with all modern conveniences to make your stay as memorable as possible.


    Studio King

    The Studio King room type contains a King sized bed and a roll-away bed. With all modern conveniences, this room will provide you with a comfortable and relaxed area for the duration of your stay.


    Studio Triple

    The Studio Triple room contains three single sized beds as well as all the modern conveniences to ensure that you have a comfortable and relaxed stay in Mermaid Waters.



    Superior King

    Our Superior King Rooms offer comfortable, modern accommodation, renovated in 2017 for up to two guests, with 1 king-sized bed and private ensuite bathroom.

    Superior Family

    The Superior Family features one King sized bed and two Single beds. This is the perfect room for small families as the room is comfortable and contains all modern conveniences.

    Superior Family Spa

    The Superior Family Spa is is similar to the Superior Family as the room contains two King sized beds. The added feature of the room is the luxurious corner spa, a perfect feature for those looking to relax in style.


    Mermaid Suite

    The Mermaid Suite is a large one-bedroom suite containing one king sized bed. It features a luxurious corner spa bath, flat screen TV, microwave with direct access to the swimming pool - it also has a large adjoining Boardroom.