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facilities

guest services
Quality Hotel Mermaid Waters offers comfortable accommodation and personalised service. Free of charge car parking available as well as a dedicated courtesy shuttle bus going to Pacific Fair, Broadbeach and Surfers Paradise with regular daily schedules, 7 days a week. Alternatively car hire and coach transfers can be organised at the reception desk.

An overview of our guest services is listed below:
  • Room Service (24hrs)
  • Reception (24hrs)
  • Non smoking rooms
  • Disabled rooms
  • Wheelchair accessibility
  • Safety Deposit Box available at Reception
  • On site parking
  • Reverse cycle air conditioning
  • Elevator(s)
  • Laundry/dry cleaning service
  • Guest laundry
  • Iron/Ironing board
  • Inhouse movie channels
  • Bar fridge
  • Tea/coffee making facilities
  • Hair dryer
  • Spa bath (Spa Suite)
  • Walk-in shower
  • Bars (2)
  • Bottleshop
  • Restaurant
  • Gaming room
  • Baby sitting service (nominal charge)
  • Tour desk facility - transfer bookings to theme parks
  • Foreign currency exchange (limited)
  • Facimile
  • Photocopying
  • Busniess desk with High Speed Internet (nominal fee)
  • High Speed Internet in meeting rooms
  • Conference amenities (nominal charge)
  • Conference Packages (residential & non-residential)
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business travellers
We have several Banquet and Meeting rooms to cater for all conferences and functions up to 300 people and many business services available to our guests, including: For more information on our meeting rooms, contact us on (617) 5572 2500 or email conferencesales@bigpond.com and see our Conference & Functions page.
for leisure travellers
Our facilities also include:
  • Gaming Lounge
  • Children's Play Room
  • Baby Sitting Service Available
  • Tour Desk Facility
  • Transfer booking service for all major theme parks
  • Internet/Email
  • Foreign currency exchange service
  • Restaurant
kids room